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The E.C.S. (X) Factor - Part I
Delivering Exceptional Customer Service

  • How To Have A Great Day Every Day

  • Internal Customer Service

  • 21 Task Skills

The E.C.S. (X) Factor - Part II
Delivering Exceptional Customer Service

  • Communication Information

  • Four Personality Types

  • Angry Customers

​The E.C.S. (X) Factor - Part III
Delivering Exceptional Customer Service

  • Exceeding Customer Expectations

  • Moments of Truth

  • Winning Employee of The Year


Life-Work Balance
 - 12 Simple Action Steps to Create Balance in Your Life

Important Stress Management Tips

Goal Setting
 - Ensuring Your future Success by Creating Your Professional and Personal Goals Today

Coaching
 - The Skillful Art of Encouragement

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630-742-3710
  • Seminars Training Workshops

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