Half Day Seminars

The E.C.S. (X) Factor - Part I
Delivering Exceptional Customer Service

• How To Have A Great Day Every Day

• Internal Customer Service

• 21 Task Skills

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The E.C.S. (X) Factor - Part II
Delivering Exceptional Customer Service

• Communication Information

• Four Personality Types

• Angry Customers

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​The E.C.S. (X) Factor - Part III
Delivering Exceptional Customer Service

• Exceeding Customer Expectations

• Moments of Truth

• Winning Employee of The Year

Life-Work Balance
 - 12 Simple Action Steps to Create Balance in Your Life

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Important Stress Management Tips

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Goal Setting
 - Ensuring Your future Success by Creating Professional and Personal Goals

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Coaching
 - The Skillful Art of Encouragement