"We needed help - so we called in the E.C.S. (X) Factor. Now customers are making a point of calling or e-mailing compliments on the courteous professional service they are receiving. And we've reduced our cutomers' call wait time from 2 minutes to 8 seconds."

~ Call Center Manager

"The effects of Steve's seminar on my staff were phenomenal. You could feel a difference in attitude."

~ Small Business Owner

~ Human Resource Director

"The seminar was excellent, and the benefits are endless."

"Not only was the content of your seminar excellent, but your delivery truly made this program a success. Your approach was fresh and down to earth."

~ Hospital Administrator

~ Bank Employee

"I've implemented many of the thoughts Steve shared. As a result, I'm energized, inspired and smiling."

"The goal-setting seminar you conducted for our teaching staff was extremely productive and beneficial. Your seminar has raised esteem among the staff here and I owe you an enormous amount of credit and thanks."

~ Grade School Principal

"It's been a year since the planning session you conducted for our school district administrative team & board trustees and I wanted to say how important that workshop was for the development of a set of priorities for our district. You have my sincere thanks for providing the format that allowed us to move forward as a school district."

~ School Superintendent

~ Past President & Current Board-Member Reach, Inc.

"The most productive and fun Strategic Planning session we've had in 7 years."

~ Mortgage Company President

"I'd recommend your goal setting seminar for anyone in the business world."

"This seminar was a great opportunity to revisit and clarify my goals. My confidence to achieve my dreams was empowered."

"Steve is the most lively and stimulating speaker I've seen. His high energy and enthusiasm made the workshop colorful and entertaining. I highly recommend Steve's seminars."

"Your contributions and facilitation at our planning session were critical! The process moved the group a significant step toward behaving like a professional organization. It was of great value to our school system."

~ Hospital Director

~ Curriculum Director

~ High School/Middle School Creative Drama Teacher